What happens if my health changes after I have purchased my policy?

If your health or the health of someone insured travelling on your policy changes after you have purchased your policy, it is very important that you let us know to ensure you have the correct cover in place when you travel. You should update your medical screening through the Chase app.


 

A change in health means any change to the status of a medical condition already declared to us, or where you would now answer “yes” to any of the following questions:


- Have you been prescribed medication in the last 12 months 2 years whether you are taking it or not? This includes tablets (including Morphine based pain killers), inhalers or injections.

- Are you currently making routine visits to a GP, hospital or clinic for check-ups/consultations or treatments? This includes annual reviews or reviews once every 2 years for a known condition.

- Are you currently visited by a doctor or nurse, or carer for check-ups or treatment (including dressings being changed)?

- Have you been admitted into hospital or undergone surgery in the last 12 months. 2 years.

- Have you received treatment for heart, stroke, or respiratory related illness in the last 5 years?

- Are you currently waiting for any results of tests/investigations, awaiting any consultations/referrals or on any waiting lists?



This does not apply if you would answer “yes” to these questions because of the following:


- Coughs, colds, Influenza (flu) where you have not required any treatment for any complications, such as pneumonia, and have not required any hospital admission.

- COVID-19 if you have not required hospital admission.

- Contraceptive device/treatment.

- Any national routine checks e.g well-woman/well-man, that do not result in a diagnosis of any kind or requires further reviews or investigations.

- You have only had one course of antibiotic treatment in the 12 months prior to purchasing this policy and you are not taking antibiotics when you are travelling.



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