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Complaints

What happens if I’m not happy with the outcome of my complaint?
I have a complaint, what do I need to do?
What information do I need to provide?
What happens next and how long do I have to wait for a response?

Collinson Insurance, a trading name of Astrenska Insurance Limited, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. FRN 202846. These details can be checked on the Financial Services Register at: http://www.fca.org.uk
Registered in England & Wales Reg: 01708613. Address: 3 More London Riverside, 5th Floor, London, England, SE1 2AQ

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